Support
A real person answers.
Questions about a plan, a charge, a document or a university — write to us and you will hear back from the founder's desk within one working day.
mridulnanda@abrobot.ai
Response within one working day. Include the email you signed up with.
+91 9711488480
Fastest for anything urgent about a deadline or payment. Replies within one working day.
Inside the app
Use the feedback button to report a wrong answer or a failed run. Tell us the tool and the time it happened and we can trace it.
Open the appBefore you write
I was charged but the tool showed an error
Failed runs are refunded automatically. Check Recent credit use in the sidebar; if the refund line is not there after five minutes, email us with the time and the tool name.
My payment went through but my plan did not change
Plans activate within a minute of the gateway confirming. If it has been longer, send us the Cashfree reference from your receipt and we will activate it manually and confirm by email.
I want to cancel or change my plan
Cancel from the app's billing section, or email us and we will do it the same day. See the refund policy for what happens to remaining credits.
Can I delete my documents or my account?
Yes. Email us from your account address and we delete your uploaded documents and profile within 7 days, as described in the privacy policy.
Grievance redressal
Under the Consumer Protection (E-Commerce) Rules, 2020, our grievance officer is Mridul Nanda, Abrobot Technologies Private Limited, 1945 P, Sainik Colony, Sector 49, Faridabad, Haryana 121001 · mridulnanda@abrobot.ai. Complaints are acknowledged within 48 hours and resolved within one month.