Privacy Policy – AbroBot.ai
Last Updated: November 2025
Welcome to AbroBot.ai, an AI-powered platform developed by MNB Research to make study abroad guidance smarter, faster, and more transparent.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, chatbots, and related services.
1. Who We Are
AbroBot is an AI-based study abroad education consultancy
We provide digital tools such as SOP Analyzer, University Matcher, Scholarship Finder, and Language Course recommendations to students worldwide.
2. Information We Collect
We collect only the information necessary to provide you with a personalized and high-quality experience.
a) Information You Provide Directly
Name, email, phone number, and country (for lead forms or tool access).
Uploaded documents (e.g., Statement of Purpose, transcripts, resumes).
Chat messages or responses given to AbroBot’s AI assistant.
Payment details (if you purchase a course or premium service).
b) Information Collected Automatically
Cookies, IP address, device type, browser, and time zone.
Usage statistics — which pages, tools, or chat features you access.
AI session data used for system improvement (non-identifiable).
c) Information from Partners
Verified data from partner universities, consultants, and scholarship databases to personalize results.
Leads shared through trusted education partners using AbroBot’s CRM integrations (e.g., Odoo).
3. How We Use Your Information
We use your data to:
Provide AI-driven recommendations for universities, scholarships, and courses.
Analyze your SOP or uploaded documents securely and generate reports.
Offer personalized content and scholarship updates based on your profile.
Maintain service quality, platform security, and performance analytics.
Communicate important updates, offers, or partnership opportunities (only with your consent).
Improve AI model accuracy and overall user experience using anonymized data.
4. Data Sharing & Disclosure
We do not sell your personal information to any third party.
We may share limited data only under the following conditions:
With partner universities or verified consultants for genuine admission, application, or scholarship purposes (only with your permission).
With technology partners (like Google Cloud, Odoo, or Firebase) for secure hosting and analytics.
When required by law, government, or court orders for compliance and investigation.
All shared data is aggregated, anonymized, and handled under strict confidentiality agreements.
5. Cookies & Tracking
We use cookies to remember preferences, analyze site traffic, and improve functionality.
For full details, visit our Cookie Policy.
You can manage or disable cookies anytime through your browser settings.
6. Data Retention
Your personal data (forms, SOPs, chats) is stored securely on Google Cloud and Odoo servers.
We retain data only as long as necessary for service delivery and compliance.
Anonymized data may be stored for research, analytics, and AI model training.
7. Your Rights
You have full control over your data and can exercise the following rights at any time:
Access: Request details of what data we hold about you.
Correction: Update or correct inaccurate personal information.
Deletion: Request permanent removal of your data from our systems.
Withdrawal: Withdraw consent for email, analytics, or marketing.
Data Portability: Request a copy of your data in a readable format.
To exercise any of these rights, please email us at contact@mnbresearch.com.
8. Data Deletion Requests
If you wish to delete your account, uploaded SOP, or personal records, send an email to:
Once verified, all associated data will be permanently deleted within 190 days of your request.
Confirmation will be sent to your registered email address.
Anonymized insights may be retained for AI model optimization.
9. Security & Protection
We take your privacy seriously.
All personal data is protected using:
End-to-end encryption (HTTPS and AES standards).
Secure cloud infrastructure (Google Cloud Platform).
Regular audits and restricted internal access.
If a data breach ever occurs, affected users will be notified promptly with corrective actions.
10. International Data Transfers
Because we operate globally, your data may be transferred to or processed in other countries.
All data transfers are handled in accordance with applicable data protection laws and international security standards.
11. Children’s Privacy
AbroBot’s services are not intended for children under 16.
We do not knowingly collect or process personal information from minors.
If you believe a child has provided data, please contact us for immediate deletion.
12. Policy Updates
We may occasionally update this Privacy Policy to reflect new features, compliance updates, or operational improvements.
Revisions will be posted on this page with a new “Last Updated” date.
We encourage you to review it periodically.
13. Contact Information
If you have questions, feedback, or complaints about this policy, please reach out to:
AbroBot (by MNB Research)
📞 +91 9711488481
Summary
AbroBot collects and processes personal data only to deliver personalized, AI-powered education guidance.
We ensure full transparency, user control, and secure data handling.
All deletion requests are honored within 190 days upon verification by emailing contact@mnbresearch.com.