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Full-time

Customer Care Associate

Customer CareRemote / DelhiAbroBot · MNB Research

Be the friendly first response for students. Answer queries on call, chat and WhatsApp, resolve issues and keep every applicant supported through their journey.

What you will do

  • Be the first response for students on call, chat and WhatsApp.
  • Resolve queries and issues quickly and warmly.
  • Keep every applicant supported through their journey.
  • Escalate and document issues clearly for the team.

What we offer

  • Competitive salary with uncapped performance incentives.
  • Work hands-on with a live AI product used by students across India.
  • Clear growth path into senior and team-lead roles.
  • Hybrid and remote-friendly working.
✉ Apply by emailUse the application form

For the fastest reply, email your CV to contact@mnbresearch.com with the role in the subject line, or call +91 97114 88480.