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Privacy Policy

Privacy Policy — AbroBot.ai

Last Updated: December 2025

AbroBot (“we”, “our”, “us”) is an AI-powered study abroad advisory platform owned and operated by MNB Research. This Privacy Policy explains how we collect, use, share, store, and protect your information when you access Abrobot.ai or use any related services.

By accessing our platform, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

  • Name, email, phone number

  • Academic details (grades, tests, qualifications)

  • Country, course, and university preferences

  • Uploaded documents (CV, SOP, transcripts, etc.)

  • Counsellor/agency information for partner accounts

1.2 Information Automatically Collected

  • IP address and geolocation

  • Browser, device, operating system

  • Cookies, analytics, session data

  • Logs, interactions, click behaviour, time spent

1.3 Third-Party Sources

We may receive information from:

  • Partner agencies

  • Marketing and analytics tools

  • Educational service providers

2. How We Use Your Data

We use your information to:

  • Deliver personalised study-abroad recommendations

  • Improve AI accuracy and system performance

  • Respond to queries and provide customer support

  • Enable counsellor and agency dashboards

  • Conduct research, analytics, and performance monitoring

  • Run marketing, retargeting, and communication campaigns

  • Comply with legal requirements and protect platform integrity

We do not sell identifiable personal data without proper consent.

3. Legal Grounds for Processing

We process data based on:

  • Consent

  • Contractual necessity

  • Legitimate business interests

  • Compliance with law

4. Cookies & Tracking

We use cookies for:

  • Session management

  • User experience optimisation

  • Analytics and advertising

  • Personalisation

Users may disable cookies but some features may not function properly.

5. Data Sharing

We may share data with:

  • Technology and AI partners

  • Education agencies and counsellors (with consent)

  • Payment gateways

  • Analytics and cloud service providers

  • Government authorities when legally required

All partners must follow strict confidentiality and data-protection standards.

6. Data Security

We use security measures including:

  • SSL encryption

  • Firewalls and secure servers

  • Authentication protocols

  • Access restrictions

  • Regular audits

However, no digital platform can guarantee absolute security.

7. Data Retention

We retain data for the duration necessary to:

  • Provide services

  • Improve platform performance

  • Meet legal, regulatory, and compliance obligations

Users may request deletion at any time.

8. Your Rights

Subject to applicable law, you may:

  • Access your information

  • Request corrections

  • Withdraw consent

  • Request deletion

  • Object to or restrict processing

  • Request data portability

Contact: contact@mnbresearch.com

9. Children’s Privacy

The platform is not intended for users under 16.

We do not knowingly collect data from minors without parental permission.

10. External Links

AbroBot may contain links to third-party websites.

We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this policy from time to time.

Revised versions will have an updated “Last Updated” date.

12. Data Use for Research, Analytics & Commercial Purposes (Monetisation-Compliant Section)

12.1 Aggregated & Anonymised Data

We may aggregate, anonymise, or de-identify user information.

Such anonymised data may be:

  • Used to train AI models

  • Used for statistical and market analysis

  • Sold, licensed, or shared with institutions, agencies, partners, or research bodies

  • Used in industry reports, benchmarking tools, forecasts, and insights

Once anonymised, this data is not treated as personal data under most data-protection laws.

12.2 Partner Data Sharing (Consent Based)

With your explicit consent, certain personal and academic data may be shared with:

  • Education counsellors and partner agencies

  • Universities and academic service providers

  • Technology partners assisting with operations

Consent may be withdrawn at any time.

12.3 AI Training & Product Development

Your data may be used to:

  • Train AbroBot’s AI platforms

  • Improve recommendation accuracy

  • Enhance scoring algorithms and behavioural models

  • Build new features, research insights, and predictive tools

We may use both identifiable and anonymised data depending on user choices and regulatory requirements.

12.4 Commercial Insights & Data Licensing

We may create reports, analytics, datasets, and research outputs based on user data.

These may be shared commercially with:

  • Educational institutions

  • Research organisations

  • Market intelligence firms

  • Commercial partners

Such outputs are typically anonymised unless otherwise permitted by user consent.

12.5 Opt-Out Options

Users may opt out of:

  • AI training involving identifiable data

  • Sharing identifiable data with agencies/partners

  • Inclusion in non-essential analytics

  • Commercial insight generation involving personal identifiers

Contact: contact@mnbresearch.com

13. Contact Information

For privacy concerns or requests:

MNB Research

Email: contact@mnbresearch.com

Phone: +91 9711488481

Website: www.mnbresearch.com

Platform: AbroBot.ai